Mobile messaging has risen in popularity among users in the modern age. It is an easy and effective communication mode, needing simply a handheld mobile device to create and send a text message. Even businesses from across industries leverage SMS messaging for marketing and disseminating critical information to consumers.
Recently, 10DLC was introduced to make mass messaging more cost-effective and support larger volumes of mobile messaging. As the name suggests, 10DLC or 10-Digit Long Code is a standard phone number composed of ten digits. It has become the standard for Application-to-Person or A2P text messaging in the US.
Besides cost-effectiveness and support for higher mobile message volume, other reasons enterprises join 10DLC include:
- Better deliverability and regulatory compliance.
- Reduction of phishing and spam messages.
- Usability in different communication channels.
Organizations using 10DLC are required to register their campaigns for mobile carriers to know who sends the messages and what message is being sent. In addition, 10DLC numbers can also be used for voice calls, allowing businesses to use multiple communication channels for their marketing tactics with only a single phone number.
Approved campaign service providers (CSPs) like TeleMessage offers an enterprise messaging solution to disseminate marketing messages, notifications, alerts, and business-critical information to consumers in real-time. This means that the messages sent through TeleMessage are verified, and the sender is known.
TeleMessage also provides solutions for instant message archiving, which is vital for many enterprises, especially those in the regulated sector. Its mobile archiving products can securely capture and retain mobile content like SMS messages, voice calls, WhatsApp, and WeChat communications from corporate-issued devices or BYOD mobile phones.
For instance, entities in the financial sector can comply with WhatsApp FINRA regulations and avoid penalties and other non-compliance sanctions.
There are many advantages to using 10DLC, and it is clear why many companies join it. Check this infographic from TeleMessage that discusses sending verified text messages via 10DLC approval for more information.